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General FAQs

See below answers to a few common questions.

Are you accepting new patients?

Yes. Typically your first appointment will be scheduled with Dr. Mark Reginato or Dr. Sheetal Shah, or one of our Advanced Practice Providers (nurse practitioners or physician assistants).

Can my first appointment be my annual physical?

Not usually. At your first visit we will do a full intake, review of medications and your history which is not considered part of your annual physical by most insurance companies.

What is included in my annual physical?

That depends on your insurance policy.

Generally, insurance companies cover a predetermined list of components that are considered part of your physical. For example, during your annual physical, you can expect that your provider will do the following:

    Gather or update your comprehensive medical history Outline plans for the reduction of risk factors Provide interventions or counseling to improve overall health Order appropriate laboratory/diagnostic procedures based on your personal medical conditions Order and/or administer appropriate immunizations Manage minor health concerns Obtaining a refill for a prescription for chronic medications (allergy or birth control, for example) Asking your provider to pay special attention to a skin lesion during your routine physical.
More specific health concerns may not be covered by your insurance as part of your yearly physical. These are concerns that would normally prompt you to schedule an appointment had you not already been scheduled for your phsical. Keep in mind, depending on your insurance guidelines, it may be necessary for your provider o generate an additional charge for an office visit, which would include a co-pay. If time does not permit, we can schedule a separate appointment.

The following are examples of specific health concerns that may not be covered as part of your physical:

    A sinus infection Sore throat (and testing for strep) New cough New or changed headache pattern Abdominal pain Pelvic pain Depression or anxiety Joint pain, both specific and general General fatigue Sleeping problems Irregular menstrual periods Significant changes in status of a chronic health problem

What if I have specific problems I want to discuss at my physical?

We recommend a problem focused office visit before your annual physical appointment if you have symptoms, specific issues or chronic conditions that you want to discuss with the provider. At that time we can order any necessary labs which could then be discussed at your physical.

Can my labs be ordered before my physical?

We generally recommend that labs be ordered at the time of your physical to ensure all relevant testing is included and in order to minimize your potential trips to the lab.

How can I view my medical records or communicate with your office?

Enroll in MyChart - our online patient protal - at Just ask at our front desk or call the office to ask for your Activation Code.

Primary Care Physician FAQs

Here at Blackhawk Medical Group, we’ve made it our mission to provide each of our patients with trustworthy, dependable medical care. We’ve been providing reliable medical services for more than 25 years, and our team of physicians continues to grow to fully meet the demands of our loyal patients. Have questions about primary care? Here’s what you should know.

What is a primary care doctor?

A primary care provider is a licensed medical professional (doctor, physician assistant,or nurse practioner) who provides a full range of medical care to all age groups. Here at Blackhawk Medical Group, we offer both adult and pediatric medicalservices. A primary care provider should be your first stop for most all yourhealthcare needs - from annual physical exams to discussions about a specific healthconcern or chronic disease management. We can assess symptoms, perform diagnostic tests, prescribe medications, and create a detailed and individualizedlong-term treatment plans. We can also refer you to specialists, if necessary.

Why do I need a primary care doctor?

You can turn to your primary care provider for checkups, screenings, and sick care. Getting regular checkups with our medical team is important in part because manydiseases don’t cause symptoms until more advanced stages. It’s important to build along-term relationship with a medical professional who you trust. Receiving regularmedical care now could prevent health problems in the future.

But I never get sick. Do I still need a primary care physician?

Did you know that many health problems such as high blood pressure or heartdisease don’t cause symptoms? This means that you could have a serious healthproblem and not even know it. Therefore, even if you’re feeling your best you should still take time to visit your primary care provider at least once a year for preventive care. Examples of prevenve care include regular blood tests, blood pressurescreenings, immunizations, skin checks, and much more.

What issues can I address with a primary doctor?

Our team of primary care providers is here to serve you. We aim to provide holistic, well-rounded care that encompasses emotional and mental health as well as physical health. This means you can come to us with concerns regarding anything from everything from work stress to marriage difficulties to concerns over poor sleep. Weare eager to listen and provide you with care and support.

What are your office hours?

We have two locations in Danville, California. Our regular medical practice is open Monday-Friday from 8 am-5 pm (closed Saturdays and Sundays) while our walk-in clinic is open Monday-Friday from 8 am-6 pm, and Saturday from 10 am-4 pm.

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